Terence Houston - State Farm Insurance Agent at 6542 4 Street Northeast in Calgary, Alberta

Reviews about Terence Houston - State Farm Insurance Agent

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  Absolutely horrible service from a female agent. I tried to get insurance on a car I purchased today, the agent didn't even give me her name and refused to address me as I looked too young, and addressed my guest insted, then proceeded to tell me I had an attitude and raise her voice even though all I said was I understood about out of province lisences. Obviously, we left and will not be returning.
  by a h

  August 14, 2017
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  Truly fantastic customer experience. I had just moved to Alberta and was shopping around for car insurance, Terence Houston and the folks here at State Farm really helped me out a lot. A major factor in this 5-star review I have to mention is Terence himself. From what I saw, he makes a huge effort to help every single customer who walks through his door, whilst allowing his employees to still do their job. His attitude is one of friendliness and he will engage with you without being a "pushy sales rep". I've had enough customer service experiences in my life to know when someone truly cares, or when someone is just trying to flatter you into doing business with them, and I believe Terence truly cares! Compared to the other companies I looked at (about 4), I believe I received a very fair price and left the office feeling like they truly did care and that they have my back. Would recommend to anyone in a heartbeat!
  by Logan Baier

  March 28, 2017

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About Terence Houston - State Farm Insurance Agent in Calgary