Pet Planet at 450 Country Hills Boulevard Northeast in Calgary, Alberta

Reviews about Pet Planet

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  Booked a grooming appointment for my dog on a recommendation from a friend. Booked for 5:45 on a Thursday evening (tonight). The store called me the day before to confirm the appointment and the time, which we did. Arrived on time for the dog's appointment, and was told very rudely by a male staff member that the groomer had just taken in a cat and would be 'a few minutes'. Waited 15 minutes past my appointment time, and was told AGAIN by the same staff member that the groomer would just be a 'few more minutes'. If they are going to take walk-ins on a dime, I wonder why they bother taking appointments and confirming those appointments? Very poor service, rude staff, will not waste my time to patronize this place, and due to my poor experience tonight, cannot recommend it.
  by Danielle Roper

  October 11, 2017

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