VCA Canada Calgary Animal Referral & Emergency Centre at 7140 12 Street Southeast in Calgary, Alberta

Reviews about VCA Canada Calgary Animal Referral & Emergency Centre

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  Don't let that cute, little maple leaf on the sign fool you: V.C.A. is a large, American chain of vet hospitals owned by Mars Corporation. They're part of a huge money-making machine, and helping animals is incidental to profit-making, for them. Their vets are in large part new grads and interns who can't find work anywhere else. They admitted my cat, who was suffering from hepatic lipidosis, even though their Internal Medicine department was too busy to care for her properly. She waited for THREE FULL DAYS, all the time her condition deteriorating, while they kept telling me that "tomorrow" she'll be transferred to Internal Medicine. During this time, one of their interns made a critical mistake, with which I disagreed, but my opinion was completely disregarded. The vet walked out on me, while I was saying no, and the overnight vet deferred my call to a nurse who had no authority to do anything. The next day, my cat's condition had deteriorated to such an extent that she had to be transferred to Critical Care at another facility - unfortunately, another scummy V.C.A. clinic - and eventually died horribly. Hepatic lipidosis is a very serious condition that demands aggressive refeeding through a large-bore esophageal or PEG tube, in order for the cat to survive. At CARE (and their sister clinic, Western), my cat was fed through a tiny nasal tube for SIX days, just so they could get paid for six additional days' hospitalization. In order to give her the best chance of survival, they should have put in a larger-bore tube, immediately, and let me take her home, as soon as possible, but, no that wouldn't have made them as much profit, and their patients' lives are secondary to profit. So, of course, my cat died, and I'm left with a bill for $15,053.33, for the wonderful "care" she received from these charlatans. CARE could not be more ironically named; Mars, Incorporated cares only for profit, not animals' well-being. If you care about your pets, take them to U of C or an independent, locally owned and operated hospital. There are several, in Calgary. I recommend Fish Creek.
  by Roxi E.E.

  April 02, 2017

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